We ship to UK and N.Ireland only , no international shipping at this time. Parcels are sent by special delivery only. Shipping cost on all orders is £10. If you are not in to receive your parcel ...it can not be left on your doorstep or in a safe place as it will need a signature. If you aren't in.. the courier will take it back to your local depot for you to collect from there. If your order goes missing after we have shipped it ...we can give you the tracking number for you to contact the courier to find out where it is. If you give us wrong shipping and/or order information... we will not resend your order, if its your mistake ...its your fault and your loss...but if its our mistake its our loss and your order will be re-sent. For obvious reasons we can't accept returns. We do not re-send orders that get stopped internationally. We ship orders out Monday to Friday by special delivery. Shipping orders by special delivery on a Friday for Saturday costs more than the £10 we charge ..but we will ship it if you request a Saturday delivery for £12. Orders need to be in with payment cleared by midday to have it shipped out that same day for next day delivery, except Fridays which will be delivered on the Monday unless Saturday delivery is specified at the extra charge.